Slow and Steady

The Aztec Centre Croydon

Posted on: September 3, 2012

I went to the Aztec Centre today. The website says

The Aztec Centre in Croydon has the largest selection of assisted living and mobility aids in the area.

 

I went there to get a stick with a stool. When I’m walking I tend to stop a lot because it hurts my back. I tend to lean forward to stretch my back. I thought having a stick with a stool would be handy. When I get to the centre, there is a young lady who was very friendly and came to help me straight away.

Then it all went a bit wrong.

She showed me the 2 styles of stool sticks they stock and told me quite bluntly that they were both rubbish and a waste of money.  I appreciate her honesty, but I couldn’t help but be upset. I didn’t say anything to her because it’s not her fault, she’s just selling them.

Truthfully though, I did cuss her out on the way home in my car. I thought that if she knows a product is crap, why isn’t she reporting it and getting something done?

Then I remembered the amount of times I used to complain about products at my old workplace that were rubbish, and the powers that be never responded.

This pisses me off though. This place is The largest selection of assisted living and mobility aids in the area.

Yet they have only 2 styles, and each of them are rubbish? Fix the fuck up.

I know I can buy it online, but there are things that you do need to see. If I had bought either one of those sticks online, they would have both needed to be sent back. That is not always free. Also, lets remember a lot of the people who need these aids may be elderly and not have computer access.

On one, the actual stick on one wasn’t wide enough  have a solid base. It was more of a long umbrella width than a stick. The other seat was low, made from elastic, and hard to get up off.

I know everyone’s conditions are different but I honestly don’t know who would find those helpful. The assistant knows that they are not helpful. So do something about it.

I’m going to send this post to their customer service department. Will anything change? Who knows, but at least I know I tried.

This, coupled with the wheelchair scenario and the fact my room still hasn’t been hoovered over 10 days later has left me in a  bad state today.

Bed time for me.

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